Terms & Conditions

Last Updated: June 2026

Welcome to Camelot Trading CPT (PTY) Ltd. By accessing our website, requesting a quotation, or engaging our services, you agree to the following Terms & Conditions.

1. Definitions

“Company”, “We”, “Us”, and “Our” refer to Camelot.

“Client”, “Customer”, and “You” refer to any individual or business requesting or purchasing our products and services.

2. Quotations

All quotations are valid for 30 days unless otherwise stated.

Prices are subject to change if project specifications, quantities, materials, or requirements change after the quotation has been issued.

A quotation does not constitute a binding agreement until accepted by the client.

3. Orders & Payments

Work will commence only once the required deposit or full payment has been received, unless otherwise agreed in writing.

Final products remain the property of Camelot until full payment has been received.

Late payments may result in delays, suspension of work, or additional charges.

4. Artwork Approval

Clients are responsible for reviewing and approving all artwork, proofs, layouts, dimensions, and specifications before production begins.

Camelot will not be held responsible for errors, omissions, spelling mistakes, colour discrepancies, or design issues approved by the client.

Once approval has been provided, production will proceed accordingly.

5. Printing & Production

Colours displayed on digital screens may vary from final printed products.

Minor variations in colour, size, positioning, and material finishes are considered acceptable within industry standards.

Production timelines are estimates and may vary depending on project scope, supplier availability, weather conditions, or unforeseen circumstances.

6. Signage & Installation

Site conditions must be suitable and accessible for installation teams.

Additional charges may apply if unforeseen site conditions require extra labour, equipment, permits, or materials.

Camelot reserves the right to reschedule installations due to unsafe weather conditions or circumstances beyond our control.

7. Branded Apparel

Sizing information supplied by the client is their responsibility.

Camelot cannot be held liable for incorrect sizing provided by the client once production has commenced.

Custom-branded apparel cannot be returned unless defective or incorrectly supplied.

8. 3D Printing & Prototyping

Prototype dimensions, functionality, and specifications must be reviewed and approved by the client before final production.

Camelot does not guarantee that prototypes will meet regulatory, engineering, or manufacturing requirements unless specifically agreed in writing.

9. Delivery

Delivery dates are estimates and not guaranteed.

Risk of loss or damage transfers to the client upon delivery or collection.

Clients must inspect goods upon receipt and notify Camelot of any issues within 48 hours.

10. Returns & Refunds

Due to the customised nature of our products and services, refunds and returns are generally not available once production has commenced.

Claims relating to defects or incorrect production must be submitted within 7 days of delivery.

Approved claims may result in repair, replacement, or credit at Camelot’s discretion.

11. Intellectual Property

All artwork, designs, concepts, mockups, and creative materials created by Camelot remain our intellectual property until paid for in full.

Clients warrant that any artwork, logos, trademarks, or materials supplied do not infringe on third-party rights.

Camelot accepts no liability for copyright or trademark infringement arising from client-supplied content.

12. Limitation of Liability

Camelot shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or services.

Our total liability shall not exceed the amount paid by the client for the specific project giving rise to the claim.

13. Force Majeure

Camelot shall not be liable for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, supplier delays, strikes, power outages, government restrictions, or transportation disruptions.

14. Website Use

All content displayed on this website, including text, graphics, logos, and images, is the property of Camelot and may not be copied, reproduced, or distributed without written permission.

Users may not use this website for unlawful purposes or attempt to compromise its functionality or security.

15. Privacy

Any personal information submitted through our website or quotation forms will be handled in accordance with our Privacy Policy and applicable data protection laws.

We will never sell or distribute client information to third parties without consent unless required by law.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these terms shall be subject to the jurisdiction of South African courts.

Contact Information

Camelot Trading CPT (PTY) Ltd

Email: info@camelotcpt.co.za

Phone: 061 432 5202

Reg no. 2025/103901/07

Address: Cape Town, Western Cape, South Africa, 7764

For any questions regarding these Terms & Conditions, please contact us directly.