Privacy Policy

Last Updated: June 2026

Camelot Trading CPT (PTY) Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected, used, and stored responsibly in accordance with applicable privacy laws, including the Protection of Personal Information Act (POPIA) of South Africa.

By using our website or engaging our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or services:

  • Personal Information
  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Physical Address
  • Billing Information
  • Project Information
  • Artwork and design files
  • Branding requirements
  • Project specifications
  • Installation details
  • Website Information
  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data
  • Cookies and Tracking Data

2. How We Use Your Information

We collect and process information to:

  • Provide quotations and project estimates
  • Deliver our products and services
  • Communicate regarding projects and enquiries
  • Process payments and invoices
  • Improve our website and customer experience
  • Provide customer support
  • Comply with legal and regulatory requirements

3. Marketing Communications

With your consent, we may send promotional emails, special offers, service updates, and marketing communications.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe link provided in our emails.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties when necessary to provide our services, including:

  • Delivery and courier companies
  • Installation contractors
  • Payment processors
  • Professional advisors
  • Government authorities when legally required

All third parties are expected to protect your information and use it only for the purpose for which it was provided.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Loss or theft
  • Misuse
  • Disclosure
  • Alteration or destruction

While we strive to protect your information, no online transmission or storage method can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

Cookies help us:

  • Understand visitor behavior
  • Improve website functionality
  • Remember user preferences
  • Measure website performance

You may disable cookies through your browser settings; however, certain website features may not function correctly.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Once information is no longer required, it will be securely deleted or anonymized.

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your information
  • Object to certain processing activities
  • Withdraw consent where applicable

Requests can be submitted using the contact information provided below.

9. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites and encourage users to review their privacy policies.

10. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that personal information from a minor has been collected, we will take appropriate steps to remove it.

11. Updates to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page along with the updated revision date.

Continued use of our website or services after changes are published constitutes acceptance of the updated policy.

Contact Information

Camelot Trading CPT (PTY) Ltd

Email: info@camelotcpt.co.za

Phone: 061 432 5202

Reg no. 2025/103901/07

Address: Cape Town, Western Cape, South Africa, 7764

For any questions regarding these Terms & Conditions, please contact us directly.